Travelers Frustrated By Atlanta Airport Rideshare Waits – WABE 90.1 FM


Travelers are complaining about Uber and Lyft wait occasions at Atlanta’s Hartsfield-Jackson International Airport.

The airport moved the journey-hailing service decide up places from curbside to the financial system parking tons again in August.

Airport officers stated it was a momentary transfer due to development.

During Thanksgiving weekend, dozens of individuals took to Twitter to complain that they needed to wait 30 to 45 minutes to get picked up by Uber or Lyft. Some stated their drivers canceled as a result of they couldn’t get to them.

Uber verified that its drivers are having hassle getting the place they should be on the airport.

An Uber spokesperson stated her firm’s been speaking with airport officers about it for months, however to date there isn’t any decision.

She stated Uber recommends taking MARTA first, then counting on the rideshare providers to cowl the previous few miles of the journey. She additionally stated vacationers who can ought to request a journey from the worldwide terminal the place they will nonetheless be picked up curbside.

An airport spokesman stated the delays have been due to heavy vacation journey. He stated Sunday night time, there have been greater than 300,000 folks that have been touring by means of the airport.

The spokesman stated the lane closures on the home terminal have been additionally due to ongoing development.

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