Uber is altering how drivers are paid beneath its UberPool carpooling service, one other indication of the experience-hailing big’s efforts to offer higher working circumstances for drivers.
Previously, drivers doing UberPool rides, the place a number of riders heading in the identical path cut up the price of a visit, didn’t see any extra money regardless of having to do additional pickups and dropoffs. The modifications add an additional flat fare each time a further pickup cease is added to the journey.
Uber officers stated the brand new flat fares range by metropolis, with Uber shouldering a lot of the fee. Uber didn’t launch particular figures, however The Verge notes that the fares vary from $.50 to $1.
The effort is a component of a bigger intiative at Uber to make the expertise higher for drivers referred to as 180 Days of Change. The most notable change up to now to return out of this plan was the transfer to allow tipping inside the Uber app.
Uber is about midway by way of its 180-day initiative and describes every set of modifications as “chapters.” This latest chapter focuses totally on UberPool.
Because the carpooling service is just out there in the 13 largest U.S. markets, together with Seattle, not everyone seems to be acquainted with it. Uber is making a push to teach riders about UberPool, taking the warmth off drivers to elucidate the service to new riders.
Uber can also be simplifying pickup and dropoff. In the approaching weeks, the app will start detecting restricted zones setting pickups and dropoffs at safer areas to cease. The app may even recommend to riders nook places alongside routes in order that drivers don’t need to loop across the block to select them up.
Uber is including one other layer of suggestions for drivers. It permits drivers to elucidate “what went wrong” once they price drivers 4 stars or under. Should riders obtain low scores and comparable suggestions on a number of events they are going to be notified of how their conduct is affecting their scores.
The previous couple of months have been a tumultuous time for Uber, the world’s most dear startup, starting in February after a blog post from former engineer Susan Fowler describing harassment and sexual discrimination on the firm. That led to an investigation into Uber’s culture by former U.S. Attorney General Eric Holder and departure of Uber co-founder and ex-CEO Travis Kalanick in June.
Kalanick was replaced by former Expedia CEO Dara Khosrowshahi. We have already seen an instance of how Uber might act going ahead, because the CEO wrote an open letter apologizing for the corporate’s previous conduct in London, the place the town’s transportation authority stated Friday it won’t renew Uber’s license to operate as a result of the service just isn’t “fit and proper.”