MIAMI BEACH, Fla. – If a passenger will get sick or makes a multitude whereas driving in an Uber, the driving force truly has the fitting to cost a cleansing payment of up to $150.
Some Uber customers say they’ve been hit with large charges for messes they did not make. They have reported the incidents as Uber drivers’ abuse of the coverage.
Lymari Veloz stated an Uber journey from Miami International Airport to her house in Miami Beach June 15 turned out to be $154.39. It was supposed to be $14.
“At this point, I don’t trust Uber at all,” Veloz stated.
After Veloz contacted an Uber consultant via the app, she discovered the driving force, Jose Rincones, reported she had left a multitude behind. He hooked up photographs of vomit overlaying the within of a automotive.
Rincones stated typically passengers is usually a mess.
“I have had some situations with vomit, some people pee in my car,” Ricones stated.
After a number of messages, Uber sided with the Rincones and refused to refund Veloz, who had witnesses at her constructing who noticed her come residence together with her baggage.
“There is a scam out there,” Veloz stated. “And they’re taking advantage, and there’s no one to speak to ask questions to.”
An Uber consultant stated the corporate investigates each incident. Veloz ultimately obtained a full refund and Rincones was suspended from driving for Uber in the course of the investigation.
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