Harry right here. Not everyone seems to be as snug with smartphones as they’d like, so as we speak RSG contributor Jon Knope walks by means of the driving force and passenger aspect of the Lyft app.
On this weblog, we incessantly get questions on methods to function the varied rideshare apps – and Lyft is not any exception. To assist reply these questions, we’ve put collectively a few video tutorials to stroll you thru each step, each as a driver and as a passenger. We’ve additionally extracted an important information into an FAQ format under every video. (For a walkthrough of the Uber apps, click here!)
One good factor about Lyft: There’s just one app, and you need to use it each to offer rides (as a driver) and to request them (as a passenger). You can change forwards and backwards by tapping your profile image within the higher left, after which tapping the “switch mode” button on the backside. If you’re not signed as much as drive but, you’ll be able to click here to begin your Lyft driver application (and earn a sign-up bonus!).
And don’t overlook, new Lyft passengers additionally get free credit once they first enroll.
Q. How Does Lyft’s Prime Time Compare To Uber’s Surge Pricing?
They’re comparable; basically, nevertheless, Lyft’s Prime Time areas are smaller and fewer frequent. A 100% Lyft Prime Time bonus is equal to a 2.0x Uber surge, however for drivers, the precise pricing is lots much less clear. The pink squares on the map don’t replace in a short time, so typically you gained’t get Prime Time fares despite the fact that you’re in a Prime Time space. Plus, the Lyft app doesn’t inform you whether or not a request has Prime Time pricing when it is available in. Long story brief – going out of your method to attempt to snag a main time fare often isn’t value it!
Related Article: Do drivers earn more with Uber surge or Lyft’s Prime Time?
Q. What Is The Power Driver Bonus?
This is an incentive Lyft provides to drivers who work rather a lot. By finishing a sure variety of rides per week, you possibly can internet an additional 10% and even 20% in your paycheck. The variety of rides you’ll want to finish varies by location; you’ll be able to view your progress in the direction of the bonus within the app by tapping “Earnings” on the backside. In order to be eligible for the bonus, you’ll additionally want a 2011 or newer car, and also you’ll want to take care of an acceptance price over 90%.
Q. How Does Express Pay Work?
Lyft permits you to money out your earnings instantly when you’ve made no less than $50. Swipe left on the Earnings display to get to the Express Pay button. You’ll get to money out the whole thing of your earnings, much less a $zero.50 transaction payment. For most people, the cash can be deposited in your checking account inside an hour or so, however the course of can take longer relying in your financial institution.
Here’s a full listing of instant pay options for Uber, Doordash and extra.
Q. How Can I Call/Text My Passenger?
When you’ve accepted a request, you’ll see the rider’s identify and movie within the decrease left. Tap the menu icon above their image. Then you possibly can name them by tapping the telephone icon. It’s value saving this quantity – will probably be the identical for each passenger, as a result of Lyft makes use of a third-party service to attach calls and masks private information. When you name it, it’ll join you with the passenger you’re at present in search of. Once you’ve the quantity saved, you may as well use it to textual content your passenger, as an alternative of calling them.
Related Video: How to text your Uber or Lyft passenger
Q. How Does Lyft Line Work?
Lyft Line is just like UberPOOL: teams of as much as two passengers can request a Lyft Line. Then you’ll have the ability to decide up as much as two extra passengers afterward if the app is ready to match different riders headed in the identical course. This matching course of occurs mechanically – you gained’t have to faucet something to simply accept further riders. Regular Lyft passengers have 5 minutes to point out up earlier than it’s OK so that you can cancel the journey by tapping No Show. Lyft Line passengers have solely two minutes to point out up, in order to not inconvenience the opposite riders – even when the experience hasn’t matched with anybody else but. If it turns on the market are greater than two riders in a single social gathering, you’ll be able to change the journey over to a daily Lyft by tapping the passengers icon within the decrease proper.
Q. What Is The Destination Filter?
This lets you enter a vacation spot the place you should be, then you definitely’ll solely obtain requests from people who find themselves additionally headed in that basic course. Although you’ll be much less more likely to obtain journey requests, the profit is that you simply gained’t need to exit of your method to full any rides you do obtain – and also you’ll receives a commission for miles you’d have been driving regardless. You can set your vacation spot by tapping the menu icon within the higher proper.
Related Article: How does Uber’s destination filter work?
If you’ve by no means used Lyft earlier than, you’ll first have to download the Lyft app to your phone. Using this referral hyperlink will rating you some free rides! If you’ve already completed this step, you possibly can nonetheless avoid wasting cash in your first journey by getting into the code “HARRY757.”
Q. How Do I Request A Lyft Ride?
To request a experience, enter the tackle the place that you must be picked up within the textual content field on the backside, then faucet “Set pickup.” Once you’ve set your decide up location, you possibly can choose your most popular cost technique, enter your vacation spot, and see a fare estimate. Once your request has been accepted, you’ll additionally see your driver’s identify, car information, and ETA.
Before you request, the app will take a guess at what handle you’re at present situated at, based mostly in your GPS location. GPS isn’t all the time completely correct, although, so all the time enter the precise handle, if obtainable. This will make it simpler on your driver to seek out you.
Q. How Can I Request Different Types Of Lyft Rides?
Tapping the button to the left of the handle bar opens a menu the place you’ll be able to choose several types of Lyft rides. A Lyft Line is a shared experience, just like UberPOOL. You’ll share a automotive with as much as two different passengers headed in the identical path as you, so solely use this feature if it’s simply you and one different individual – AND you’re not in a rush. When taking a Lyft Line, your driver might make further stops en path to your vacation spot. A daily Lyft can accommodate a most of 4 passengers whereas a Lyft Plus is a bigger automotive with room for six.
In some cities like New York and San Francisco, you’ll additionally see an choice to request a Lyft Premier – this can get you a more moderen, nicer journey corresponding to an Audi or BMW, although at a better worth than a daily Lyft.
Q. Why Isn’t My Driver Here Yet?
After you request a experience and it’s been accepted, you possibly can see your driver’s identify, what sort of auto they’re in, their score, and their ETA. Sometimes, the ETA could also be longer than what was indicated on the pin initially – this could occur if the driving force closest to you didn’t settle for your request in time.
You’ll additionally have the ability to monitor the driving force’s progress in the direction of your location. In concept, this takes place in actual time; in follow, nevertheless, it updates somewhat slowly. Don’t be apprehensive if it seems like your driver’s automotive isn’t shifting on the map – it might simply be sluggish to replace. Rest assured, your driver is on the best way!
Q. How Can I Contact My Driver?
Tapping the “call” button within the decrease left will will let you get in contact with the driving force by way of telephone or textual content message. It’s value saving the quantity – it is going to be the identical for each driver in your metropolis. Lyft makes use of a service to attach your name with the driving force who’s presently choosing you up. Once you have got the quantity saved in your telephone, you’ll be able to reuse it and it’ll all the time join you with the fitting individual.
Texting is often extra handy, as the driving force gained’t should reply a name whereas en route. You can textual content your driver with particular directions on the place you’re, gate codes to get into your condominium complicated, and so forth.
Q. How Long Will My Driver Wait For Me?
For a daily Lyft experience, you’ll have a five-minute grace interval to get within the automotive earlier than it’s OK on your driver to cancel the journey and transfer on. For a Lyft Line, it’s one to 2 minutes. If you aren’t prepared in time, you’ll get caught with a cancellation charge – so you’ll want to plan accordingly!
Q. Do I Have To Tip?
After the journey is over, you’ll word that there’s an choice to enter a tip within the app. Drivers tremendously recognize ideas, particularly on cheaper Lyft Line rides. Although Lyft takes a reduce of every fare, drivers get to maintain 100% of their ideas.
If you possibly can’t afford a tip, I might at the least advocate giving your driver a full 5 stars. Many passengers don’t know this, however Lyft drivers (and Uber drivers, for that matter) are deactivated if their common score falls under four.eight. Think rigorously earlier than giving a driver lower than 5 stars – 4 stars and under is actually saying that the driving force must be fired! Assuming that nothing went terribly flawed with the journey, you’ll be able to assist your driver out immensely by giving them the complete 5 stars.
Any Lyft app ideas and tips we missed? Let us know under!
-Jon @ RSG
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Jonathan Knope is a contract author and rideshare driver hailing from Atlanta, GA. Over the previous two years, he is labored for most of the huge names within the rideshare business, together with Uber, Lyft, DoorDash, and Amazon Flex. Though he is an avid tech fanatic, Jonathan additionally enjoys biking and backpacking excursions.