Wondering the right way to type out all of the decide-ups and drops in your youngsters’ summer time break? There is now a service that makes use of an app to mix childcare and rideshare, offering protected and dependable transportation, a approach to simply coordinate and schedule cares and rides, and an entire GPS system that allows you to know the standing of your youngster’s experience so that you all the time know your baby’s location. The prime precedence for Zum is security and safety for the youngsters.
As childcare and youngsters’ schedules get extra complicated, working and keep-at-residence mother and father each discover it a problem to handle their youngster’s actions earlier than and after faculty and in the summertime too – camps, music classes, sports activities, tutors, and the listing goes on. While it might be rewarding for a mother or father to spend time with their youngsters as they drive their youngsters from exercise to exercise, slightly assist would definitely go a great distance.
— Entry Systems (@EntrySystems) August 12, 2016
This is the place Zum will get its inspiration. “Families are busy year round, but in the summer it can be even more hectic when kids aren’t in school and involved in a lot of activities,” stated Ritu Narayan, CEO, Zum. “Summer shouldn’t add more stress to our plates. That’s where Zum comes in. Our goal is to simplify scheduling, give parents peace of mind and allow kids to pursue their interests.”
- Childcare scheduling – shortly organize for childcare round rides so mother and father don’t should stress about who can watch the youngsters when one exercise ends and earlier than the subsequent one begins
- Carpools – extraordinarily straightforward arrange with a few swipes on the app, routinely organizing and arranging cost splits between households
- Multi-step rides – youngsters can start or finish rides at separate places, without having to arrange or pay for particular person rides for siblings or associates
The app is a central level for folks to handle schedules, monitor their youngsters in actual-time, and guarantee protected drop-offs and hand-offs. During a media Q&A session, CEO Ritu Narayan talked about how Zum got here to be and what its future holds.
— Louisa Hodge (@Louisa_Hodge) August 8, 2016
How did the thought of a childcare and rideshare app come about?
“As a mother of two school-age kids and a demanding career, I had this challenge that I no longer needed a dedicated nanny, and finding someone part-time and reliable who would drive my kids to/from school and activities or to take care of them was a very challenging task. I wanted to create a solution that incorporated the trust and relationship you develop with a dedicated driver or nanny and yet set it up as on-demand so parents can schedule and pay for just the time and services they need.”
How did you get the identify Zum?
“We are a deep design thinking company and every aspect of our solution has been designed with input from hundreds of parents, kids, schools and activity center administrators’ input. Our name ‘Zum’ also comes from such thought. Every child has played with toys saying ‘Zoom-Zoom-Zoom’, thus they relate to the word naturally. Also, it had to be a simple word that young children can easily recall and pronounce since we transport kids as young as 5, and at the same time, teenage found the name cool and didn’t feel embarrassed to be associated with the company. In our research, Zum met all of those requirements.”
What is the app’s imaginative and prescient?
“We envision the Zum app to be the ‘one stop’ reliable rides and care solution on every parent’s fingertip. As our customers often say, Zum becomes a virtual family member and we want it to serve the dynamic and evolving needs of today’s children and busy families.”
What is the income mannequin?
“We have a commission-based revenue model where parents pay for the service they used and that revenue is shared between the service provider and the Zum platform. There is no other charge, like a monthly subscription fee. Charges are shown upfront before parents confirm booking on the Zum app and similarly service providers see their earnings on their app before they decide to accept an assignment. Zum’s share of earning in invested in processes and technology to meet our rigorous safety and service standards such as fingerprinted background checks, trustline certifications, DMV record checks, insurance, live customer support, etc. Service providers can join Zum platform for free provided they meet all the selection criteria and clear the Zum vetting process.”
Do you assume it is possible for you to to construct a robust Zumer community contemplating the present competitors?
“Yes, I strongly believe that we have distinctly differentiated ourselves from any competition and are building a strong and more mission-driven Zumer network. Our hiring and retention rate was extremely high. We regularly do NPS (Net Promoter Score) survey among Zumer and it is consistently similar to such revered brands as Apple and Southwest. We invest a lot in our Zumers – responsiveness of our team, transparency in communication and higher, predictable earnings are a few examples. Also on the Zum platform, since we have rides + care, service providers get more work compared to any of the competitors. Zumers are not just a driver or a care provider, they are brand ambassadors who believe in Zum’s mission and we ensure that we build a culture of trust, respect, and purpose for everyone.”
[Image via Shutterstock]